Privacy Policy

Last updated September 1, 2026

1. Who this policy covers

This Privacy Policy explains how KickedIn (“we”, “us”) collects, uses, shares, and protects information when you use kickedin.app and related services (the “Service”). It applies to players, coaches, scouts, clubs, and academies — including users under 18, for whom we ask a parent or guardian be aware of and involved in their use of the Service — and to anyone who votes on a public challenge, even without a KickedIn account.

2. Information we collect

Account & profile information

Name, email address, date of birth, and password/authentication details (handled by our authentication provider); role-specific profile fields such as position, height, foot, club, academy, coach, city, country, and short bio; and any photos, video clips, or highlight reels you upload.

Payments & payouts

If you pay a challenge entry fee, our payment partner processes the transaction and shares limited data with us — such as your payer email or mobile money phone number, transaction status, and reference IDs. We never see or store your full mobile money PIN or card number. If you win a challenge, the phone number and mobile money network you provide are used by our team to send your prize manually — this isn't an automated payment provider integration.

Challenge voting

Voting on a challenge requires verifying a phone number with a one-time SMS code — this applies whether or not you have a KickedIn account. We store the phone number against your vote solely to enforce one vote per challenge per phone number and to send the verification code; we don't use it to create a profile or contact you for any other purpose.

Content & activity

Posts, comments, reactions, follows, watchlists, challenge submissions and votes, messages you send through the Service, and profile activation code activity for partner accounts.

Communications

If we send you a transactional or broadcast email (for example, challenge results or platform updates) or an SMS about a challenge vote, entry, or prize payout, we keep a record of that communication and its delivery status.

AI assistant queries

If you're a scout using “KickedIn Eye”, the questions you ask and the player data needed to answer them are sent to our AI provider to generate a response.

Technical & usage data

Log data such as IP address, device and browser type, pages viewed, and timestamps, collected automatically to keep the Service secure and working reliably. See our Cookie Policy for the cookies involved.

3. How we use your information

• Operate your account, profile, and the features tied to your role;
• Power discovery and matching — for example, surfacing your profile to scouts, or generating recommendations through KickedIn Eye;
• Process challenge entry fee payments and record prize payouts;
• Verify a phone number by SMS code so we can enforce one vote per challenge per phone number;
• Send you service messages, notifications, and — where you haven't opted out — product updates;
• Moderate content, investigate reports, and keep the community, especially minors, safe;
• Detect, prevent, and respond to fraud, abuse, or security incidents; and
• Understand usage so we can maintain and improve the Service.

We don't sell your personal data, and we don't use it to serve third-party advertising.

4. Legal basis for processing

Where applicable data protection law requires a legal basis (including Ghana's Data Protection Act, 2012, Act 843), we rely on: performing our contract with you (running your account), your consent (for example, optional marketing emails), our legitimate interests (keeping the Service secure and useful), and compliance with legal obligations.

5. Users under 18

KickedIn is used by young players as well as adults. We limit what under-18 profiles show publicly to what's reasonably needed for scouting purposes, and we don't knowingly collect more personal data from minors than the Service requires. A parent or guardian can review, correct, or request deletion of a minor's data at any time by contacting kickedin12@gmail.com. If you believe a child has provided us data without appropriate guardian awareness, please contact us and we'll act promptly.

6. Who we share data with

We share data only where needed to run the Service, with:

• Other users, according to your role and profile visibility — e.g., scouts and clubs can see player profiles and activity relevant to recruitment;
• Authentication providers, to sign you in and keep your account secure;
• Hosting & storage providers, which run the Service and store our database, images, and video;
• Payment processors, to handle challenge entry fee payments and account-related SMS in Ghana, including vote-verification codes;
• AI service providers, to generate recommendations and answers for KickedIn Eye;
• Email delivery providers, to send transactional and broadcast emails; and
• Security & infrastructure providers, for rate-limiting and abuse prevention.

These providers only receive the data they need to perform their function for us and are bound by their own confidentiality and data-protection obligations. We may also disclose data if required by law, or to protect the rights, safety, or property of KickedIn, our users, or the public.

7. Data retention

We keep your data for as long as your account is active and as needed to provide the Service, resolve disputes, and meet legal or accounting obligations. When you delete your account, we delete or anonymize your personal data within a reasonable period, except where we're required to retain it (for example, financial records related to a payment or payout).

8. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, or object to or restrict certain processing. You can update most profile information directly in your settings, or contact us at kickedin12@gmail.com for anything else — including a full account deletion request.

9. Security

We use industry-standard safeguards — including encryption in transit, hashed one-time activation codes, and access controls on our infrastructure — to protect your data. No system is completely secure, so we can't guarantee absolute security, but we work to keep your information protected and to respond quickly if something goes wrong.

10. International data transfers

Because we rely on global infrastructure and AI service providers, your data may be processed in countries outside your own, including outside Ghana. Where required, we rely on appropriate safeguards offered by those providers for cross-border transfers.

11. Changes to this policy

We may update this Privacy Policy as the Service evolves. We'll update the “Last updated” date above and, for material changes, let you know in-app or by email.

12. Contact us

For any privacy question or request, email kickedin12@gmail.com.